Digi TV PRO (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes the types of information we collect, how we use it, and the choices you have associated with that information. By accessing or using our website, services, or applications (collectively, the “Services”), you agree to this Privacy Policy.
1. Information We Collect
We collect information that you provide to us directly and information that we collect automatically when you use the Services.
Information You Provide Directly:
- Account Information: When you create an account with us, we collect information such as your name, email address, password, payment information, and contact details.
- Subscription Information: When you purchase a subscription, we collect information about your subscription plan, billing details, and payment history.
- Support Requests: If you contact our support team, we may collect information about your account, the issue you are experiencing, and any other relevant details.
Information We Collect Automatically:
- Usage Data: We collect information about how you use the Services, such as the channels you watch, the content you stream, and the devices you use.
- Technical Information: We collect information about your device, including its operating system, IP address, device identifier, and browser type.
- Location Data: We may collect your location information, such as your IP address, if you use our location-based features.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and operate the Services: We use your information to provide you with access to our Services, including managing your account, processing payments, and delivering content.
- To improve the Services: We use your information to understand how you use the Services and to make improvements, develop new features, and personalize your experience.
- To communicate with you: We use your information to send you important information about the Services, including updates, announcements, and support notifications.
- To market and promote the Services: We may use your information to send you promotional materials and marketing communications.
- To protect the Services and our users: We use your information to prevent fraud, abuse, and other illegal activities.
3. Sharing Your Information
We may share your information with the following parties:
- Service Providers: We may share your information with third-party service providers who help us operate the Services, such as payment processors, data analytics providers, and customer support providers.
- Legal Requirements: We may disclose your information if required by law or if we believe that disclosure is necessary to protect our rights, our users, or others.
- Business Transfers: We may transfer your information to a third party if we are involved in a merger, acquisition, or sale of all or a portion of our assets.
4. Your Choices
You have several choices regarding your information:
- Account Information: You can access and modify your account information at any time.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in any marketing email you receive.
- Cookies: You can control cookies through your browser settings.
5. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no website or online service can guarantee 100% security.
6. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us
